Frequently Asked Questions

How long does shipping take?

Orders are processed within 1–3 business days. Delivery typically takes 7–15 business days within the US and 14–30 business days internationally.

Do you offer order tracking?

Yes! Once your order ships, you'll receive a tracking number via email so you can follow your package every step of the way.

What is your return policy?

We offer a 30-day return window from the date of delivery. Items must be unused and in original condition. Visit our Return Policy page for full details.

How do I start a return?

Contact us with your order number and reason for return, and we'll guide you through the process.

My order hasn't arrived — what do I do?

If your order is past the estimated delivery window, please reach out to us and we'll investigate with the carrier right away.

Do you ship internationally?

Yes, we ship to many countries worldwide. International orders may be subject to customs fees, which are the responsibility of the buyer.

Is my payment information secure?

Absolutely. Our store uses SSL encryption and all payments are processed through Shopify's secure checkout.